How deskbird scaled their international team across Europe with Lano

Initially, deskbird worked with a different EOR provider; however, they did not receive the high quality service that they were promised. When there were questions around invoicing, responses were slow. There were often issues with employees receiving salaries on time. deskbird knew that these problems could not continue and wanted to provide their employees with the consistent positive experience that employees of the deskbird entities received.

When evaluating the global hiring systems, they chose to first consider how to better manage their project based contractors. Invoicing and payments to these contractors required significant manual work from the deskbird team. The finance team needed a way to better have oversight and processes to manage and pay these contractors.

There were several benchmarks that were critical for the new global employment system to offer. A high level of support with fast response times and a dedicated account manager was key. The team needed a simple, intuitive system where all of the necessary functionality was present without the need for extensive onboarding. Finally, invoicing and payment workflows had to be simple, correct, and on time. Ideally the final software would offer integrations to their HRIS software as well.

Lano ticked all of the boxes in these categories for deskbird and they chose to adopt the Global Employment solution for their 20 contractors working for them on projects as needed. Lano saved significant time and energy for both the Finance and HR teams because of how smoothly the processes worked. These teams were able to focus on other more valued added functions and were confident in their choice of Lano. After the success of the contractor use case, deskbird was confident that Lano would be a reliable partner in providing EOR services and began to migrate their employees from the previous provider to Lano.

The Lano Global Employment solution was a welcomed improvement to both the Contractor Management and Employer of Record workflows. With the support of deskbird’s dedicated Lano contact, the implementation of Lano was seamless. The user-friendly interface made it a simple job to onboard to the new platform, and easily manage the invoices and payments on  a month to month basis.

Invoicing and expense management became a simple process with the adoption of Lano. Contractors could upload invoices and have them easily approved by the deskbird Finance team. With one click, the Finance team can pay invoices directly to the contractors using the Lano Wallet. Payments of monthly salaries always arrived on time and were correct, eliminating the concern of whether employees would receive them in a timely manner. Additionally, Lano offers reporting features and insights that help the deskbird team manage the stages of various invoices and expenses.

If questions arose around specific cases or circumstances, the dedicated contact at Lano was there to provide support and solutions quickly. The responsiveness and flexibility that Lano offers made it clear that deskbird had found a partner that was invested in their success and providing a high quality experience to the deskbird EOR employees.

The country coverage of Lano matched with excellent communication and the rich domain knowledge in each individual country is key. When deskbird looks to hire a person in a country where they have not previously done so, Lano ensures that the process is as smooth as possible. Lano provides the expertise on the ins and outs of the employment law to help deskbird make the best decisions when it comes to employing teams in a global environment.

The reliability of the Lano team and platform paired with the global coverage for hiring remote employees were vast improvements to the previous workflows. deskbird now has peace of mind that processes around hiring remotely globally are scalable and efficient.