In order to keep your team happy and productive across varying time zones, you should put a focus on communication and establish some distinct rules around the exchange of information.
1. Encourage asynchronous conversations
If you are using a chat tool like Slack or Microsoft Teams, you will probably find yourself chatting to the same team members every day - the ones that work in a similar time zone. Knowing that a colleague of yours is still asleep or has already signed off for the day often hinders people from starting conversations, as they will not get a response right away.
But just because you are unlikely to get a fast response, doesn’t mean you shouldn’t reach out at all! Encourage your team members to have social interactions and conversations, even if they are not happening in real-time.
2. Share knowledge, always
A lot of companies have a verbal culture when it comes to sharing information. That means important updates or information are only shared in a meeting, and not written down for everyone to see who can’t be part of the get together.
Switching to a written approach not only helps you ensure that everyone has the same information across different time zones, but it also avoids people feeling left out who are on vacation or sick leave.
Therefore, nominating someone from your team to summarise the meeting in a written form can help spread information and keep a team active and engaged, instead of feeling left out and isolated.
3. Rotate your meeting times
Virtual meetings are a huge part of working in a remote team, but these meet-ups can quickly become strenuous for team members in extreme time zones. And if you are holding your check-ins at the same time every day, week, or month, chances are the people on the shorter end of the stick will get exhausted from always having to get up super early or stay in late to participate in a meeting.
Rotating your meeting times therefore is an easy way to keep everyone in your team happy and engaged, and making sure every single team member feels valued. After all, just because you can’t find a good time for everyone, doesn’t mean you should single out the same person every time to sign in before or after hours.
Maybe even make it a thing to point out the person in the meeting that made the biggest sacrifice to be there, and give them a round of applause. Acknowledging their situation can already help make 7am or 9pm look not as bad after all.