Why Lano?

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Why Lano?

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Discover the Difference

In-Country Partner Payroll Model

Unlock the Advantages of Global Reach, and Local Expertise with Lano

Advantages of the 
ICP model for Payroll Services

Experience efficiency, accuracy, and
compliance with Lano’s payroll expertise.

Guaranteed SLAs

Local partners deliver on clearly defined SLAs, ensuring payroll runs are always accurate, on time, and meet regional standards. This means fewer delays and more predictable outcomes for your business.

Accountability

Lano guarantees service quality with a direct agreement, ensuring accurate, timely payroll and fast query resolution. We act as your single point of contact, minimizing risks and simplifying global payroll management

Compliance

Lano ensures compliant payroll processing by taking responsibility for local compliance, actively monitoring and managing in-country providers.

Fast, Clear Responses

Lano’s vetting process ensures smooth collaboration with in-country providers. With proactive data sharing and an 8-hour SLA for priority queries, clients get quick, effective support without delays.

Beyond an Intermediary

Lano simplifies communication by acting as a single point of contact across all locations and time zones. With automated processes, we ensure clear, consistent responses and faster resolution, without relying on ad-hoc feedback.

Top Local Expertise

Lano partners with in-country providers with years of payroll and compliance experience, ensuring proven local expertise in 100+ countries. Each partner undergoes rigorous audits and reference checks, guaranteeing quality, compliance, and reliability at every step.

Payroll Model Comparison In-country Partner VS other models

Provided/included
Not provided/not included
Partially/limited
Unknown

Compliance & Expertise

Intensively vetted certified local experts with years of track record

Ancilliary services availability (accounting, legal, taxation)

Flexibility to switch local providers to meet client requirements

Payroll accuracy and strict SLAs

Service

Service Agreement flexibility

Dedicated account manager

Global Coverage (100+ countries)

Consolidation of existing payroll providers to Lano's platform

Platform & Technology

Software Integrations availability (HRIS, Benefits, Expenses)

Error prevention through AI assited auditing

Advanced Analytics with full Gross-to-Net breakdown

Data Security & Compliance (GDPR, SOC)

Understanding the ICP Model

Myths vs. Lano’s Approach

Service and ownership

Myth

Vendors don’t guarantee service quality or take responsibility for local partners.

Lano’s Approach

Lano guarantees the quality of services provided by our in-country partners. Clients sign a service agreement directly with us, clearly outlining our responsibilities. These include timely and accurate payroll outputs, fast resolution of payroll and compliance queries, and acting as your single point of contact across all locations. Partner communication is limited to rare, exceptional cases, ensuring clarity and accountability.
Communication and support

Myth

Global payroll solutions using multiple in-country providers will lead to fragmented communication and delays, requiring them to repeatedly explain issues.

Lano’s Approach

At Lano, communication is seamless. A dedicated account manager serves as your single point of contact, ensuring consistent coordination across all locations. They know your payroll setup and unique challenges, allowing for faster, more efficient support without the need to repeatedly explain your context.
Level of service

Myth

Using local partners may result in inconsistent service quality across different regions, creating operational headaches for clients.

Lano’s Approach

Consistency is our standard. Lano’s meticulous vetting process guarantees high-quality payroll services across all regions. By partnering with top-tier in-country experts and enforcing clear SLAs, we deliver dependable service, no matter where your team operates.
Transparent pricing

Myth

There is a perception that global payroll providers working with local partners don’t take accountability for compliance or the quality of services provided.

Lano’s Approach

Compliance is our commitment. Lano takes full responsibility for ensuring local compliance through our vetted in-country partners. From accurate payroll processing to expert guidance on compliance, we’re here to safeguard your business.
Having an intermediary

Myth

Adding an intermediary between the client and in-country provider leads to miscommunication, delays, and poor outcomes.

Lano’s Approach

Lano isn’t just a middleman—we’re your partner. Acting as a single point of contact, we streamline communication across languages, jurisdictions, and time zones. Our documented processes ensure nothing is lost in translation, and response times are consistently met.
Quality and expertise of ICPs

Myth

Some believe that global payroll providers cannot guarantee the quality of their local partners, risking subpar service and non-compliance.

Lano’s Approach

Quality is non-negotiable. Lano works exclusively with seasoned in-country providers. Comprehensive audits, covering legal compliance, data security, and payroll expertise, ensure every partner meets our high standards. Client reference calls further validate their excellence, giving you confidence in every payroll cycle.

How Lano Vets
Payroll Providers

Lano Process:
Building a Reliable Network

Read more

"Already during the first call, we check whether or not the provider actually has an office in the respective country. Many providers consolidate all of their payroll services for a specific geographic region in a central hub which often results in them not having the local expertise we require.”

Rashid Quddus

Business Development Manager at Lano

Enhanced compliance

Our team conducts thorough evaluations to ensure every provider adheres to local and international payroll regulations, protecting your business from compliance risks and giving you peace of mind.

Quality assurance

We take full responsibility for selecting in-country payroll providers who meet our rigorous standards for reliability and service excellence, ensuring every partner is equipped to deliver accurate and dependable payroll solutions.

Reliability

We hold our providers accountable for delivering precise payroll processing on schedule, so your employees are paid accurately and on time—every time.

Transparency

Our detailed assessments ensure that every provider operates with full transparency, giving you confidence that your payroll operations are managed with integrity and professionalism.

Data security

We prioritize the safety of your employees’ data, working only with providers who meet strict standards for handling sensitive information securely and preventing breaches.

Cost effectiveness

We carefully assess providers’ pricing structures to guarantee competitive rates without compromising on the quality or reliability of the services you receive.

Expertise validation

We vet providers for deep local knowledge and industry-specific expertise, ensuring they are ready to address your unique payroll needs with precision.

Technology Alignment

We partner with providers who leverage robust technology and key integrations, ensuring your payroll processes are efficient, secure, and adaptable to your business’s needs.

Ongoing Assurance

After onboarding, we maintain regular performance reviews and hold our providers to the highest standards, ensuring they consistently meet your service-level expectations and uphold our promise of payroll accuracy, safety, and timeliness.

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